Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS)

 

In this whitepaper, you will get an in-depth look at the transformative impact of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in average handle time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft," to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.

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Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS) published by VistaBizHub Advisory Services Inc

At VistaBizHub Advisory Services, we specialize in crafting high-performing, purpose-driven teams that perfectly align with our clients' needs. Our dedication to delivering top-quality outcomes on time and within budget is underpinned by our core values of integrity, excellence, and innovation.

We offer a wide range of services, including Digital Transformation, Cloud Solutions, AI/ML, Cybersecurity, TaaS, and CTO as a Service, each designed to cater to the diverse needs of our clients.

Our Client-Centric Approach is deeply rooted in building enduring relationships. By understanding and adapting to unique challenges and business objectives, we create tailored solutions that demonstrate our unwavering commitment to excellence.
This commitment is further emphasized through our strategic partnerships with leading technology providers ensuring we consistently meet and exceed industry standards.